Fees and Reporting

Here’s everything you need to know about fees and order management:

Applicable Fees

• Products: The prices displayed on our site already include our margins. No hidden costs – always competitive.

• Shipping: Delivery fees depend on the carrier and destination country. They are clearly shown at checkout before you confirm your order.

• Returns: Depending on the reason, some return costs may be the customer’s responsibility. Our team will assist you step by step if this applies.

Reports and Tracking

• You can view all your orders and invoices directly in your account under My Account > Orders.

• Every order includes a receipt and real-time delivery status.

• Need a detailed report of your purchases (e.g., monthly expenses)? Simply contact our support team, and we’ll provide you with a custom summary.

✨ Our promise: no hidden fees, no confusion, just a smooth and transparent shopping experience.