Having trouble with your password? Here’s how to fix it quickly.
Forgot your password
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Go to My Account > Forgot Password.
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Enter the email address linked to your account.
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You’ll receive an email with a reset link.
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Follow the link and choose a new secure password.
Change your password while logged in
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Go to My Account > Security (or Personal Information) > Change Password.
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Enter your current password, then your new password twice to confirm.
Didn’t receive the reset email?
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Check your spam/junk folder.
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Make sure you entered the correct email address.
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If nothing arrives after a few minutes, submit a new request.
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If the issue continues, contact support.
Password security tips
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Use a unique password with at least 8 characters, mixing letters, numbers, and symbols.
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Avoid simple words or easy-to-guess dates.
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Change your password regularly and don’t reuse it across multiple sites.
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Remember: we will never ask for your password by email or message.
Two-Factor Authentication (2FA)
If available, enable 2FA in My Account > Security for extra protection.
Need help?
Contact our support team at support@novdeal.com.
Include the email address linked to your account and a short description of the issue (e.g. “I didn’t receive the reset email”) for faster assistance.
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