Track a package

At NovDeal, tracking your order is quick and easy.

How to track your package

• Once your order has shipped, you’ll receive a confirmation email with your tracking number and a direct tracking link.

• You can also find the tracking number in My Account > Orders.

• Click the tracking link to view the delivery status and estimated delivery date.

Important information

• Tracking updates may take 24–72 hours to appear after shipment.

• Some international carriers may provide fewer details, but your package is still in transit.

• If a delivery attempt fails, the carrier will leave instructions (e.g. rescheduled delivery or pickup at a local point).

No updates showing?

• First, check My Account > Orders and your emails (including the spam folder).

• Wait 48–72 hours after shipment; if nothing changes, please contact our support team.

Lost or delayed packages

• If your tracking shows “delivered” but you haven’t received the package, or if there is a significant delay, contact us with your order number and details.

Need help?
For any tracking questions, email us at support@novdeal.com (be sure to include your order number).